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Where are you located?

What should I bring to speech therapy?

Do you take insurance?

Do you help with reading?

  • Where are you located?
    We are located in the Grove Medical Center, at the southwest corner of Robert Parker Coffin Road and IL Route 83.
  • What are your hours of operation?
    Our speech-language pathologists’ schedules vary by individual and are by appointment only. Generally, we have hours from 9:00am through 8:30pm on Mondays through Thursdays.
  • How do I make an appointment?
    To schedule a FREE 20 minute consultation, please book an appointment here: You will be able to ask Jen Malone Priest, MA CCC-SLP any questions you may have about beginning services and make sure that Central Speech & Language Clinic will be the best fit for your family. Alternatively, you may reach out to Jen directly by calling or texting 847-821-1237 or by e-mailing
  • What do I need to bring to my first appointment?
    Make sure all intake forms have been completed online and that your insurance policy benefits have been verified, if applicable. Bring prior records (previous evaluations, reports, I.E.P.’s, etc.) if you have not already sent them to your speech-language pathologist. Your referral and / or pre-certification, if required by your insurance policy. Your child may like to bring a favorite belonging to the first session to share with your speech-language pathologist.
  • For which insurance companies are you in network?
    We are currently participating in the following networks: Blue Cross/Blue Shield (PPO), Blue Choice, and Aetna (all products). If we are not in-network for your insurance policy, you may wish to verify your out-of-network benefits. All insurance claims will be submitted electronically by Central Speech & Language Clinic, Inc on your behalf.
  • What if my insurance companies consider your services out-of-network?
    If we are out-of-network, you will want to verify your out-of-network benefits. We will ask you to pay for your sessions at the time of service, however, we would be happy to electronically submit the insurance claims on your behalf.
  • How can I make sure my insurance company covers speech therapy before we start?
    Before your first appointment, our billing specialist can call on your behalf to ask about your policy's coverage for our services. Please register your information on CSLC's Registration and Booking site and include your child's name and birthdate, the insured's name and birthdate and then upload a copy of the front and back of your insurance card. There are many different benefit levels provided by private health plans. Unfortunately, not all will cover speech-language therapy. Sometimes speech therapy appears to be a covered benefit, however, there are stipulations such as, "only if it is deemed medically necessary", "only for impairments related to illness or injury", or "only for deficits that are not developmental or educational in nature." We will do our best to verify your benefits, however, there is never a guarantee of coverage until we actually submit the claims. Refer to ASHA's Private Health Plans information page for valuable tips on understanding your benefits and ensuring speech services are covered.
  • What should I do if my speech therapy benefits are inadequate?
    If you find that your coverage for speech-language therapy is not meeting your needs, one course of action is to speak to your employer about adding benefits. ASHA provides valuable information including statistics, checklists, and brochures to assist you in speaking with and persuading your employer to improve speech-language therapy benefits in their Employer Insurance Packet.
  • Will I receive a monthly statement or receipt for my payments?
    We do not automatically generate monthly statements, however, we will email you a receipt after each payment. It is CSLC's policy to keep a credit card securely saved on file. If you are self-pay, we will charge your credit card after each session. If you are using your insurance we will either charge your co-pay or co-insurance after each session or charge your credit card once we hear back from insurance about how much you owe toward your deductible. If you have any questions regarding billing, please call or text: 847-821-1237 or email
  • Will I receive a monthly bill?
    Because payment is expected at the time of service, we do not regularly provide monthly bills. If you are a self-pay client, please come prepared to pay in full at each session. If you have insurance coverage, please be prepared to pay your co-insurance, co-pay, or deductible at the time of service. You may speak to your speech-language pathologist, if you would like to pay for the entire month ahead versus paying each week. If you have further questions or concerns, please contact Jen Malone Priest at 847-821-1237 x3.

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