We are located in the Grove Medical Center, at the corner of Robert Parker Coffin Road and IL Route 83. Please see our Contact / Directions page to get an *accurate* map and directions to our location. If you enter our mailing address into Mapquest, Google Maps, etc. you will be mislead! Follow the link on our page to get driving directions from wherever you might be.

Our speech-language pathologists’ schedules vary by individual and are by appointment only. Generally, we have hours from 8am through 8pm on Mondays through Thursdays, 8am through 2pm on Fridays, and limited hours on Saturdays.

If you are interested in Fluency / Stuttering Services, please contact Kristin Chmela at 847-821-1237 x4. 

For other Speech-Language Services, please contact Jennifer Malone Priest at 847-821-1237 x3.

 

1. Your completed Forms, if you have not already sent them ahead. 

2. Your prior records (previous evaluations, reports, I.E.P.’s, etc.). If you are able to fax, mail, or drop off this information before your first appointment, it would be greatly appreciated.

3. A doctor's order for "Speech - Language Evaluation and Treatment as Indicated" or some equivalent.

4.  Your insurance card, if applicable.

5.  Your referral and / or pre-certification, as required by your insurance policy.

NOTE:  If you have questions about your policy's speech-language therapy coverage, please contact your member services associate at the number on the back of your insurance card.

6. Payment (check, cash, MasterCard or Visa).

7. The credit card referenced on your Credit Card / Financial Policy Form.

We are currently participating in the following networks: Blue Cross/Blue Shield (PPO) and Aetna (all products). Claims for these insurance companies will be submitted by Central Speech & Language Clinic, Inc on your behalf.

Before your first appointment, please call the number on the back of your insurance card to find out specifically about your speech therapy coverage.  You may also want to obtain a copy of your benefit manual and/or health insurance contract. 

There are many different benefit levels provided by private health plans. Unfortunately, not all will cover speech-language therapy.  Sometimes speech therapy appears to be a covered benefit, however, there are stipulations such as, "only if it is deemed medically necessary", "only for impairments related to illness or injury", or "only for deficits that are not developmental or educational in nature."

Refer to ASHA's Private Health Plans information page for valuable tips on understanding your benefits and ensuring speech services are covered.

If you find that your coverage for speech-language therapy is not meeting your needs, one course of action is to speak to your employer about adding benefits. ASHA provides valuable information including statistics, checklists, and brochures to assist you in speaking with and persuading your employer to improve speech-language therapy benefits in their Employer Insurance Packet.

We do not automatically generate monthly statements.  However, if you would like a statement detailing charges and payments for a specific time period, we would be happy to provide you with one.  Please contact Matt in our billing department at 847-821-1237 x 6.

Because payment is expected at the time of service, we do not regularly provide monthly bills.  If you are a self-pay client, please come prepared to pay in full at each session.  If you have insurance coverage, please be prepared to pay your co-insurance, co-pay, or deductible at the time of service.  You may speak to your speech-language pathologist, if you would like to pay for the entire month ahead versus paying each week.  If you have further questions or concerns, please contact Jen Malone Priest at 847-821-1237 x3.